Contact

Reach the right people.

swimsafer.com.sg is a third-party information site about Singapore's national SwimSafer programme. Depending on what you need, here are the official channels.

Programme enquiries

About the SwimSafer programme

For questions about the programme itself (policy, eligibility, instructor accreditation, general SwimSafer information), contact Sport Singapore or ActiveSG directly.

Email [email protected] Primary SwimSafer enquiries (SportSG)
Email (alt) [email protected] Singapore Aquatics (SAQ). Also the channel for medical certificate (MC) submission within 24 hours of a missed assessment. See how to reschedule.
Phone 6500 5000 Sport Singapore main line
Hotline 1800 344 1177 Quality Service Manager, Mon-Fri 9am-6pm (closed on public holidays)
Address Sport Singapore, 3 Stadium Drive, Singapore 397630

Official SwimSafer page

Assessments & certification

CAMS platform and e-certificates

Formal SwimSafer assessments are run through CAMS (Centralised Assessment Management System). Use these portals to register, query results, or retrieve an e-certificate.

Register CAMS platform Assessment booking and payment
Theory quiz go.gov.sg/sstheory MOE online SwimSafer theory quiz
Results query go.gov.sg/ssreport Assessment queries and changes
Reschedule [email protected] SAQ rescheduling team (rain-off, requests more than 3 weeks ahead). See step-by-step.
e-Certificate file.gov.sg/retrieve Retrieve your SwimSafer certificate

Classes with Singapore Swimming Academy

Register for SwimSafer lessons at 26 public pools

Singapore Swimming Academy runs SwimSafer classes at public pools across Singapore, taught by SportSG-accredited instructors. Class registration and enquiries go through our registration portal.

A note on this site. swimsafer.com.sg is operated by Singapore Swimming Academy as an information site about the programme. It is not an official SportSG or ActiveSG property. Contact details above are sourced from the official ActiveSG SwimSafer page and Sport Singapore's public contact-us page, and are provided for your convenience. Please verify directly with SportSG for the most up-to-date information.